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Business Owners & Managers

How to Make Your Business Really Stand Out in 2018

By Kevin Blackmer from Texas Veteran Lawn Care

Whether you're starting out with your lawn care or landscape business, or you've been in business for years, it's always a good idea to evaluate your goals, and how to meet them.

It's also a good idea to see what may not be working, or costing you money, and see if you can change that up in any way.

In this video, I just wanted to share my tips on really making 2018 a great year for you all round.

  • Having a positive attitude and patience

  • Communication

  • Making your schedule out a month at a time

  • Be where you're supposed to be, and when you're supposed to be there.

  • Go that extra mile (or inch!)

Positive Attitude and Patience

These go hand in hand, and will look to test us when things are going bad. But often, these things are something we can't control, so we need to make sure we're not letting them impact us negatively.

Communication

This is key, and a big thing in all that we do. We need to make sure we're keeping our customers, employees, and anyone we connect with that day or week, up to date. They're not mind readers, after all - let's make sure they know what we're doing, and we know if they're having any issues.

Making Your Schedule Out a Month At a Time

I use a pretty big calendar at home, and I carry that in my truck. This has all my jobs mapped out, along with days off, vacation, notes about a job, etc. This really helps to keep me organized, and see where I have open time for new customers or jobs.

Be Where You're Supposed to Be, When You're Supposed to Be There

If you're like me, you probably don't like to give an exact timeframe for appointments. This doesn't mean you can't give a day, but it does mean you're not locked into a time, in case something goes wrong. That being said, when you give a day you're going to turn up, get there on that day - it's simple courtesy and shows customers they can trust you.

Go That Extra Mile, Or Inch

This comes down to gut. Are there customers you can give breaks to, or look after a little differently beyond your normal work? Think of when, and how, you can offer a little more, to help build even more loyalty, and show appreciation for being able to work for yourself.

I hope these tips help you, guys, and here's to a great season!

Kevin Blackmer
Texas Veteran Lawn Care
2018 UAG Member

What else would you add when it comes to making your business stand out? Join our forum to share your tips or ask other pros for advice.