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2620 owners I have a ?  XML
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CookesLawnServices

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Mon Apr 17, 2017 3:55 PM
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This is a question for those that own a 2620. I've had my 2620 for about 3 weeks now. I love the trimmer and is probably one of the best trimmers I have ever used. But.... to pull start is getting increasingly harder to do almost as if it needs a compression release. Could be me but I don't believe so. I'm using the regular Echo X oil. Would it help to switch to Red Armour? Just a thought. I'm using 89 octane fuel with no more than 10% ethanol. The same fuel I've used in my other Echo and Stihl products without issue. Any help would be appreciated.
DelsLawnCare

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I have the same problem. I run Red Armor oil with 93 octane ethanol free gas. I have only had trimmer for a week and figured it was because it's new. I can't help you any but thought I share my info with you. I also notice with 2620 it has to warm up for like 20 seconds before full power. Its only trimmer I have that does this as well.
CookesLawnServices

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Thanks DelsLawnCare for the response. Yeah, it's so hard to pull you'd think its seizing up. It starts right up though. The super hard pull is the only complaint I have. Fantastic trimmer in every way.
SHMEEE

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I have one and been using for a few weeks now and haven't had that issue. I do run the red armor oil tho.

I do know that the "break in" is about 3-5 fuel tanks and you guys might need an adjustment of carb to help with the warm up.

The hard pull start idk tho, maybe something in the start assy?...
Community_Manager

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Hello,

The 2620 may be a higher compression engine than what you're used to (depending on what other models you're comparing it to). The fuel & oil you're using should be fine, although you may want to try our Red Armor fuel to see if that makes any difference. If the problem persists, suggest you visit your local dealer to have them check it out.

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CookesLawnServices

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Well, at the beginning of this thread I was mentioning how hard to pull my 2620 is. Today I was trimming and the motor abruptly stopped. I checked the fuel, it was okay. Checked the on/off switch just in case I bumped it to the off position. Nope, it's okay. Never happened before. I go to start it and it pulls really easy. I pull and pull and pull and pull. Not a whimper to try to start. I mean it's lifeless. I think I've just experienced my very first engine failure. Just bought it the 15th of April. Echo I'm really disappointed. Hopefully the dealer and Echo will stand behind the product.
CookesLawnServices

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Got my 2620 back from the dealer. Cost me $70. Hey it's almost 2 months old. They said the fuel mix was wrong. Even though my other Echo trimmer is running on the same mix just fine I gave them the benefit of the doubt. They said to use Red Armor instead of the normal Echo oil. Okay I'll go with that so that's what I did. Fast forward 12 lawns. Now the trimmer is idling so slow it wants to die. Also, it really doesn't like being turned upside down to trim. My question is:

DO I JUST HAVE A LEMON PIECE OF EQUIPMENT?

More than likely this will fall on deaf ears or I'll just be classified as a "kook". But, I have had enough experience with commercial grade lawn equipment and at 63 years if age I would take "kook" as a compliment.

This message was edited 1 time. Last update was at Fri Jun 16, 2017 11:13 PM

lawncarebusinesssuccess

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Im not sure whats going on with your 2620 but its definitely not the experience I have had with mine. I have been using the 2620 echo sent me for 2 months now and have not experienced any of the problems you've mentioned. Mine has always started first or second pull, has lots of power and has easily handled even tall over grown lawns. I also trim with mine upside down on every lawn for edging with no problems. This has been my first ever experience using echo and between the 2620 and PB-770T Back pack blower I have been quite pleased.

-Julio

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Community_Manager

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Cookes Lawn Service - We sent you a P.M. on how to contact ECHO customer service. Did you receive it?
CookesLawnServices

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Admin - thank you for posting. I did not see the PM. In the time since the PM was sent my dealer has followed up with me. The 2620 is now running fine. I believe it will be okay. I'm still a little disappointed I had to spend $70 on a 2 month old machine. However, I am pleased with the service and follow up from my dealer and for Echo customer service reaching out to a customer in need.
Copper_Creek_Cuts

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What changed from getting the machine back after the dealer and it completely failing and your last post? Glad it ended up working out, but yeah, $70 is a huge chunk to lay on a new machine.

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