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Business Owners & Managers

How to Have Better Communication with Your Customers

By Bryant Manzo from Manzo Lawn Service, LLC

In my last video, I shared how important it is to keep your online presence maintained, so you can show potential customers your best work.

On top of that is the importance of communicating with these customers, whether they're existing customers, or soon-to-be new ones.

Whether it's email, text, phone, or - ideally - in person on the job, there's such a great opportunity for upselling other services, especially ones they may not have been aware you offered.

It also shows you're looking after their property, and trying to keep problems at bay before they become a bigger issue.

I hope this video helps, and I look forward to sharing more business tips soon.

Bryant Manzo
Manzo Lawn Service, LLC
UAG Member 2018

How do you make sure your customers are always in the know? Join our forum to share your tips or ask other pros for advice.